Returns & Exchanges
We want you to be completely satisfied with your SMOKO apparel, which is why we offer a 30-day return window for all unworn and unwashed items. If your fit isn't perfect, our streamlined exchange process ensures you get the style you love without the hassle.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Package Your Items
Place the items in their original packaging with all SMOKO garment tags attached to ensure the return is accepted by our warehouse team.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided by the portal and securely affix it to the outside of your return package.
- 4.Drop Off and Track
Leave your package at any authorized carrier location; you will receive a confirmation email and a refund or exchange notification once processed.